--- title: "FAQ — medical equipment supply in Kerala — SeekMy Health" description: "Frequently asked questions about SeekMy Health: authorised brands, coverage areas, quote turnaround, bulk consumables, hospital tenders, paperwork, installation, and contact." canonical: "https://health.seekmy.in/faq/" og_image: "https://health.seekmy.in/og-default.jpg" --- FAQ # Buyer questions, answered. Quick answers for hospital procurement, biomedical engineering, and clinical decision-makers evaluating SeekMy Health as a supplier. 1. ## 01 Which areas do you deliver to? Primary stock and dispatch operate out of Kannur, Kerala. We serve all 14 Kerala districts with same-day delivery across the Malabar region and same-week dispatch to Kochi, Trivandrum, and the rest of the state. Karnataka and Tamil Nadu deliveries are available on request — we run regular routes to Bengaluru, Mangalore, and Coimbatore. 2. ## 02 How fast can I get a quote? Same business day for in-catalogue items, usually within a few hours. Enquiries submitted on health.seekmy.in or sent to enquiry@health.seekmy.in are read by a person who knows the product — not a call-centre queue. 3. ## 03 Do you supply consumables in bulk? Yes. Sutures, drapes, gowns, gloves, masks, syringes, IV sets, catheters, and other surgical / clinical consumables are available with bulk-procurement pricing. Tell us your annual usage and we'll send a contract proposal. 4. ## 04 Can you handle hospital-level procurement contracts and tender bids? Yes — we participate in hospital tenders and rate-contract bids across our coverage area. Send the tender document or RFQ to enquiry@health.seekmy.in and we will respond with a compliant bid that includes manufacturer authorisation letters where required. 5. ## 05 What paperwork comes with each delivery? Every unit includes: the manufacturer's authorised-channel certificate, a tax invoice, batch / serial number traceability records for consumables and devices, and the manufacturer warranty card. We're audit-ready by default — your compliance team can request these documents up-front for any order. 6. ## 06 Do you offer installation, training, or service? For equipment that requires it (anaesthesia workstations, ventilators, C-arms, surgical lights, OT tables, monitors), we arrange manufacturer-certified installation and biomedical-engineer training as part of the delivery. Post-sale service routes through the manufacturer support network we are accredited under. 7. ## 07 How do I get pricing for a specific product? Browse the catalogue at health.seekmy.in/products, open the product page for the item you need, click "Get a quote", and tell us the quantity and delivery location. Or email enquiry@health.seekmy.in directly. We do not publish list prices because pricing depends on quantity, region, and current manufacturer offers — but you will not wait long for a real number. 8. ## 08 Where are you based? 13/167 D&G, 1st floor, ShivDas Arcade, Chirakkara, Thalassery, Kannur, Kerala 670104, India. SeekMy Health is the medical-equipment distribution arm of SEEKMY Technology Pvt Ltd. 9. ## 09 How do I reach the team for urgent procurement? Phone or WhatsApp +91 9188891345 during business hours (Mon–Sat, 9am – 6pm IST). Out-of-hours: email enquiry@health.seekmy.in and we will pick it up first thing the next business morning. Didn't find your question? Email [enquiry@health.seekmy.in](mailto:enquiry@health.seekmy.in) or WhatsApp [+91 9188891345](https://wa.me/919188891345). You'll hear back the same business day. Talk to us ## Ready to source from an authorised distributor? Tell us what you need — quantity, brand preferences, delivery location, timeline. We come back with pricing, availability, and any brand options we'd recommend. **Send an enquiry** [View contact info](/contact) --- ```json { "@context": "https://schema.org", "@type": "MedicalBusiness", "@id": "https://health.seekmy.in#organization", "name": "SeekMy Health", "legalName": "SEEKMY Technology Pvt Ltd", "url": "https://health.seekmy.in", "logo": "https://health.seekmy.in/brand/logo.svg", "image": "https://health.seekmy.in/brand/logo.svg", "description": "SeekMy Health is a medical device and consumables distributor serving hospitals, clinics, and diagnostic labs across South India through trusted brand partnerships.", "priceRange": "₹₹", "email": "enquiry@health.seekmy.in", "telephone": "+919188891345", "sameAs": [ "https://www.linkedin.com/company/seekmy-health" ], "address": { "@type": "PostalAddress", "streetAddress": "13/167 D&G, 1st floor, ShivDas Arcade, Chirakkara, Thalassery", "addressLocality": "Kannur", "addressRegion": "Kerala", "postalCode": "670104", "addressCountry": "IN" }, "geo": { "@type": "GeoCoordinates", "latitude": 11.748, "longitude": 75.4929 }, "areaServed": [ { "@type": "AdministrativeArea", "name": "Kerala" }, { "@type": "AdministrativeArea", "name": "Karnataka" }, { "@type": "AdministrativeArea", "name": "Tamil Nadu" } ], "serviceArea": { "@type": "GeoCircle", "geoMidpoint": { "@type": "GeoCoordinates", "latitude": 11.748, "longitude": 75.4929 }, "geoRadius": 800000 }, "contactPoint": [ { "@type": "ContactPoint", "contactType": "sales", "email": "enquiry@health.seekmy.in", "telephone": "+919188891345", "areaServed": [ "IN" ], "availableLanguage": [ "English", "Malayalam" ] } ], "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday" ], "opens": "09:00", "closes": "18:00" } ], "brand": [ { "@type": "Brand", "name": "Philips" }, { "@type": "Brand", "name": "GE Healthcare" }, { "@type": "Brand", "name": "Siemens Healthineers" }, { "@type": "Brand", "name": "Dräger" }, { "@type": "Brand", "name": "Olympus" }, { "@type": "Brand", "name": "Karl Storz" }, { "@type": "Brand", "name": "Stryker" }, { "@type": "Brand", "name": "Maquet" }, { "@type": "Brand", "name": "Nihon Kohden" }, { "@type": "Brand", "name": "Zoll" }, { "@type": "Brand", "name": "Teleflex" }, { "@type": "Brand", "name": "Terumo" }, { "@type": "Brand", "name": "Kiran" } ] } ``` ```json { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Which areas do you deliver to?", "acceptedAnswer": { "@type": "Answer", "text": "Primary stock and dispatch operate out of Kannur, Kerala. We serve all 14 Kerala districts with same-day delivery across the Malabar region and same-week dispatch to Kochi, Trivandrum, and the rest of the state. Karnataka and Tamil Nadu deliveries are available on request — we run regular routes to Bengaluru, Mangalore, and Coimbatore." } }, { "@type": "Question", "name": "How fast can I get a quote?", "acceptedAnswer": { "@type": "Answer", "text": "Same business day for in-catalogue items, usually within a few hours. Enquiries submitted on health.seekmy.in or sent to enquiry@health.seekmy.in are read by a person who knows the product — not a call-centre queue." } }, { "@type": "Question", "name": "Do you supply consumables in bulk?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Sutures, drapes, gowns, gloves, masks, syringes, IV sets, catheters, and other surgical / clinical consumables are available with bulk-procurement pricing. Tell us your annual usage and we'll send a contract proposal." } }, { "@type": "Question", "name": "Can you handle hospital-level procurement contracts and tender bids?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — we participate in hospital tenders and rate-contract bids across our coverage area. Send the tender document or RFQ to enquiry@health.seekmy.in and we will respond with a compliant bid that includes manufacturer authorisation letters where required." } }, { "@type": "Question", "name": "What paperwork comes with each delivery?", "acceptedAnswer": { "@type": "Answer", "text": "Every unit includes: the manufacturer's authorised-channel certificate, a tax invoice, batch / serial number traceability records for consumables and devices, and the manufacturer warranty card. We're audit-ready by default — your compliance team can request these documents up-front for any order." } }, { "@type": "Question", "name": "Do you offer installation, training, or service?", "acceptedAnswer": { "@type": "Answer", "text": "For equipment that requires it (anaesthesia workstations, ventilators, C-arms, surgical lights, OT tables, monitors), we arrange manufacturer-certified installation and biomedical-engineer training as part of the delivery. Post-sale service routes through the manufacturer support network we are accredited under." } }, { "@type": "Question", "name": "How do I get pricing for a specific product?", "acceptedAnswer": { "@type": "Answer", "text": "Browse the catalogue at health.seekmy.in/products, open the product page for the item you need, click \"Get a quote\", and tell us the quantity and delivery location. Or email enquiry@health.seekmy.in directly. We do not publish list prices because pricing depends on quantity, region, and current manufacturer offers — but you will not wait long for a real number." } }, { "@type": "Question", "name": "Where are you based?", "acceptedAnswer": { "@type": "Answer", "text": "13/167 D&G, 1st floor, ShivDas Arcade, Chirakkara, Thalassery, Kannur, Kerala 670104, India. SeekMy Health is the medical-equipment distribution arm of SEEKMY Technology Pvt Ltd." } }, { "@type": "Question", "name": "How do I reach the team for urgent procurement?", "acceptedAnswer": { "@type": "Answer", "text": "Phone or WhatsApp +91 9188891345 during business hours (Mon–Sat, 9am – 6pm IST). Out-of-hours: email enquiry@health.seekmy.in and we will pick it up first thing the next business morning." } } ] } ``` ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://health.seekmy.in/" }, { "@type": "ListItem", "position": 2, "name": "FAQ", "item": "https://health.seekmy.in/faq" } ] } ```